Simple and fair returns.
We want every order to reach you correctly and in good condition. Returns are accepted within 7 days for eligible issues.
Damaged product
If your product arrives damaged, please contact us within 7 days of receiving your order so that we can review the issue and help with the return process.
Different product received
If you receive a product that is different from the one you ordered, please contact us within 7 days so we can assist you with the return.
7
Days to request a return
Please contact us promptly.
Return requests must be made within 7 days of receiving the order. After contacting us, our team will guide you through the next steps based on the issue with your order.
Request help on WhatsAppReturn eligibility
When can an order be returned?
The product arrived damaged
Contact us within 7 days of receiving the order.
You received a different product
Contact us within 7 days and provide the relevant order details.
Other reasons
Returns are currently limited to products that arrive damaged or are different from the product ordered.
Return process
Need to report an issue?
01
Contact us
Message us through WhatsApp within 7 days of receiving your order.
02
Explain the issue
Tell us whether the product arrived damaged or was different from what you ordered.
03
We'll assist you
Our team will review the issue and guide you through the next steps.
Payment information
Cash on Delivery is currently unavailable.
COD is not available at the moment. We are working towards introducing Cash on Delivery in the future.